General

Announcements

• Live Support availability and hours
• ProTee Golf Interface v3.17g available
• Windows 10 support - known issues
• Prolific USB to Serial driver v1.6.0

General information

• Frequently Asked Questions
• Changing the TGC licensed hardware platform
• ProTee Warranty
• Updates and Upgrades FAQ
• ProTee Play Keyboard Shortcuts
• Software License Transfers FAQ
See all 12 articles

The Golf Club Simulator 2019

• NEW TGC 2019 SkyTrak Plus and SkyTrak Original interface
• TGC 2019 for Garmin R10 Setup Guide
• TGC2019 Sim User Guide
• TGC 2019 setting up network play
• TGC2019 for FlightScope Setup Guide (Mevo+ & X3)
• ProTee SDK not connected or not started
See all 12 articles

Installation

• Updating your graphics drivers
• ProTee Play for SkyTrak Installation Instructions
• Installing ProTee Golf Simulator
• TGC for SkyTrak Installation QUICKSTART
• TGC for SkyTrak Interface CONFIGURATION
• ProTee Software Installation QUICK START
See all 11 articles

Configuration

• ProTee Vertical Camera Setup for simulator packs (BasePack1, BasePack2 and TGC Pack) shipped after October 15, 2017
• ProTee Horizontal Camera Setup for simulator packs shipped after October 15, 2017
• ProTee Golf Interface Configuration - Settings Screen
• ProTee Golf Interface Configuration - Options Screen
• Vertical Launch Camera Setup
• ProTee Golf Interface Configuration - Club and Ball Screen

Troubleshooting

• Citrix Workspace and Unity games
• Performing a clean install of the ProTee Golf Interface
• How to take ownership and get full access to TGC files and folders
• ProTee UNATTENDED Remote Support
• Error: Direct3D11 compute shaders are not available
• Fail to initialize SkytrakSW. Error: RIPE_ERR_RESOURCE_ERROR
See all 21 articles

ProTee Help

• Windows 10 support - System tray
• ProTee Golf 2.0 - Course List
• End of life products
• Requesting a license key
• Where can I find a user manual
• Requesting an activation code
See all 8 articles

Tips & Tricks

• SkyTrak Connection Guide using Direct Mode
• TGC 2019 offline available courses
• Serial wire connections for ProTee Sensor mat
• TGC 2019 Language switcher
• TGC Recommended Graphics Settings
• Club face and club path corrections
See all 15 articles

ProTee Launch Monitor

• ProTee Labs Changelog
• ProTee Labs BETA Changelog
• Is it possible to download the swing video and shot data?
• How does the ProTee VX measure ball and club data, and what should I do if I notice discrepancies?
• How can I use Record and Replay with OBS?
• BIOS update for Intel’s 13th-gen and 14th-gen CPUs?
See all 83 articles

INSTRUCTIONS

• TGC Video Instructions