General

Announcements

• ProTee Golf 2.0 - Interface v3.15z8 available
• Windows 10 support - known issues
• ProTee Golf 2.0 - Course Pack 7
• ProTee Golf 2.0 - Course Pack 6
• ProTee Golf 2.0 - Course Pack 5
• ProTee Golf 2.0 - Course Pack 4
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General information

• Changing the TGC licensed hardware platform
• ProTee Warranty
• Updates and Upgrades FAQ
• ProTee Play Keyboard Shortcuts
• Software License Transfers FAQ
• Subscription Vs. Perpetual License
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The Golf Club Simulator 2019

• ProTee SDK not connected or not started
• TGC 2019 Upgrade Terms and Conditions
• The Golf Club 2019 Computer Requirements
• TGC2019 for SkyTrak Setup Guide
• TGC2019 Setup Guide
• TGC 2019 Installation Issues FAQ
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Installation

• ProTee Play for SkyTrak Installation Instructions
• Installing ProTee Golf Simulator
• TGC for SkyTrak Installation QUICKSTART
• TGC for SkyTrak Interface CONFIGURATION
• ProTee Software Installation QUICK START
• TGC for ES16 Installation QUICKSTART
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Configuration

• ProTee Vertical Camera Setup for simulator packs (BasePack1, BasePack2 and TGC Pack) shipped after October 15, 2017
• ProTee Horizontal Camera Setup for simulator packs shipped after October 15, 2017
• ProTee Golf Interface Configuration - Settings Screen
• ProTee Golf Interface Configuration - Options Screen
• Vertical Launch Camera Setup
• ProTee Golf Interface Configuration - Club and Ball Screen

Troubleshooting

• How to take ownership and get full access to TGC files and folders
• ProTee UNATTENDED Remote Support
• Error: Direct3D11 compute shaders are not available
• Fail to initialize SkytrakSW. Error: RIPE_ERR_RESOURCE_ERROR
• TGC for GSA does not launch any shots
• ProTee Remote Support
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ProTee Help

• End of life products
• Requesting a license key
• Where can I find a user manual
• Requesting an activation code
• Setting up a 3 screen surround system
• Spare Parts

Tips & Tricks

• TGC Recommended Graphics Settings
• Club face and club path corrections
• Configure USB to Serial driver using the Windows Device Manager
• 3rd Party Software & Driver Links
• Run ProTee Portal in OFFLINE mode
• Run ProTee as Administrator
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INSTRUCTIONS

• TGC Video Instructions