Frequently Asked Questions

I HAVE PURCHASE A NEW PC AND I WANT TO MOVE TGC TO THE NEW PC

Install TGC on your new PC. Use the original download/installation instructions. Send us the new TGC machine ID you find in the interface app (eg. TGC SkyTrak interface app, Simulator Console, etc).

I NEED TO TRANSFER MY TGC LICENSE TO A NEW OWNER

You can find more info about license ownership transfers here: https://csc.protee-united.com/hc/en-us/articles/115004444173-Software-License-Transfers-FAQ

  • TGC can only be transferred one time.
  • SkyTrak annual licenses can not be transferred.
  • TGC can not be transferred to SkyTrak.
  • R-Motion FULL licenses can not be transferred.

I'M TRYING TO REGISTER AND I DO NOT HAVE AN ACTIVATION CODE

Please contact the rep/company/seller/shop. You need this activation code in order to register. The activation code has the following format: XXXX-XXXX-XXXX-XXXX-XXXX . Without this activation code we will not be able to sent you a license key.

PROTEE GOLF INTERFACE TEMPORARY LICENSE KEY EXPIRED

If you have a valid license for the ProTee Golf Interface and you get a Temporary License Key expired message, click on ENTER LICENSE KEY and send us the MACHINE ID you find ther.

 

 

 

 

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk