TGC licenses are connected to a specific hardware platform.
Changing the licensed hardware platform requires the purchase of a transfer package.
Examples: SkyTrak -> Trackman, ES16 -> Uneekor or GSAGolf -> ProTee.
NOTE: Switching from ANY hardware platform to SkyTrak is NOT possible!
The transfer package can be purchased online: https://golfsimulatorstore.com/collections/support-tickets/products/hardware-platform-transfer
To speed up the transfer, contact support with your order number when purchased.