Remote support is provided via internet using our remote support software.
A ProTee support engineer will connect to your computer online.
PLEASE KEEP IN MIND THAT WE ARE ON CENTRAL EUROPEAN TIME (GMT+1/UTC+1).
Full administrator access is required to check your computer configuration and settings.
1] Download AND run the ProTee remote support client software:
Remote support is only provided at our sole discretion!
NOTE: ProTee Technical Support does not provide support services to users of trial versions. Trial license users are recommended to use Knowledge Base and Forums to search for answers to questions which occurred during the trial period.