1] Check if the sensor system has power.
Look inside one of the 4 big holes on the sensor system (reset sensors) to find a green light.
The green light means the sensor system is getting power.
2] Check if the sensor system is connected to the PC.
The serial cable from the sensor system should connect to a serial port of the PC or into the provided Serial to USB converter which connects to a free USB 1.1 or 2.0 port on the PC.
3] Find out which comm port the sensor system is connected to.
In Windows 7 right mouse click "Computer" and select "Properties". A computer information screen will open.
On the left you find "Device Manager". Click it. A Device manager screen will open. Look for "Ports" and open the items.
Find the Prolific USB-to-Serial Comm Port(COMx) port and write down the COMx (for example COM4 or COM5 or COM3).
Make sure this port is set inside the ProTee Golf interface settings to enable the communication.
4] Check if logged on as Administrator.
Make sure the software is installed and run as Administrator.
5] Start the ProTee Golf Interface.
The ProTee Golf Interface starts in the System Tray. Find the green golfer icon in the system tray and click it to
open the main interface screen.
6] Ball position and hitting direction
Place a ball on the white tee position. Always play from this position, otherwise the results will be off or shots will not be detected.
Make sure you hit into the right direction.
7] Check your light setup.
Make sure your overhead lights are setup correctly. The 2 beams should point directly over each sensor module and should not cross eachother. The lights must be bright and white. Lights will need to be replaced apporx. every 1000 hours. The will get yellow/orange colored and loose their power. Avoid ambient light and direct sun light.
8] Start the DEBUG mode and check if all sensors are working correctly.
Check if the sensors respond to hand movement. Simulate a golf swing with your hand, by adresssing the ball and slowly take it all the way back. All sensors should go off (unchecked) and all timers should start running. If a sensor stays on or timer does not start running, check the sensor and make sure it gets light and is not blocked by debris, grass or other objects.
Step1: Place a ball on the tee position
Step 2: Address the ball and make a back swing
Address the ball like you would do to start your swing. Next make a slow back swing, but stop half way. All the sensor triggers should turn OFF (not checked).
You can also cover the center reset sensor and one of the back reset sensors to accomplish the same.
The counters C1, C2, C3, C4, C5 and C6 should all start counting and all sensors should turn OFF.
When one or more of the counters are not counting and/or one or more sensors stay ON, visually check the sensor that stays on. Remove any debris and check your light setup. You can find the light setup instruction in the User Manual.
If the light has been setup correctly and all the sensors reset correctly a valid shot would look like the picture below.
The sensors on the "Back" are triggered by your swing path (in this case a strong inside out). The "Impact" sensors are triggered by your club face. The "Balltrack" sensors are trigger by the ball. The red colored sensor 11 indicates the first sensor triggered by the ball. All the counters will stop counting and ball will launch.